Cancel Your Order

If you wish to cancel your order, please note that it is only possible to do so if the shipping confirmation has not yet been sent. Once the confirmation has been sent, returning the package will be the only option. In the event that you would like to proceed with the cancellation, we have provided a template below that you can use to contact us:

 

Subject: Request to Cancel Order [Order Number]

Dear Customer Service,

I am writing to request the cancellation of my order with order number [insert order number], which was placed on [insert date of purchase]. I would appreciate it if you could cancel the order and provide a refund in accordance with your cancellation and refund policy.

Please let me know if there are any further actions I need to take in order to complete the cancellation process.

Thank you for your assistance in this matter. I look forward to hearing back from you soon.

Sincerely,

[Your Name]