Terms & Conditions

TERMS & CONDITIONS

Lio is an essential oil aromatherapy diffuser designed to enable individuals to enjoy the benefits of essential oils anywhere. Please be aware that using these products carries inherent risks, as individual reactions to essential oils can vary.

If you have concerns about the potential risks and adverse reactions associated with essential oils, we strongly advise against using Lio. Van Lier Group FZCO assumes no responsibility for the use of this product.

Statements made on this website or on our social media platforms have not been evaluated by the Food and Drug Administration. Our products and the information provided are not intended to diagnose, treat, cure, or prevent any disease. If you are dealing with a medical condition or injury, it is essential to consult with a qualified physician. If you are presently taking medication, please DO NOT DISCONTINUE it. Prior to using essential oils or Lio products, consult with your healthcare provider. Lio products should not be used as a replacement for prescribed medications or as a substitute for professional medical advice. Lio bears no liability for the misuse of any of our products. We strongly recommend that consumers use Lio strictly in accordance with the provided instructions.

Lio encourages consumers to carefully review the ingredients of the essential oils before use. If you have allergies or intolerances to any product or experience nausea or dizziness while using Lio, it is imperative to seek medical attention and discontinue the use of our product.

For safety reasons, please keep our products out of the reach of children and pets. Pregnant women are strongly advised to consult a physician before using essential oils. It is not recommended to use Lio products in excessive quantities (over 100 breaths). Consult with a medical professional before using Lio products, and we encourage you to research medical literature when considering the use of essential oils to ensure safe usage. Furthermore, if you have any health concerns or are taking prescription medications, we strongly urge you to consult a healthcare provider before using our products to prevent any potential interactions between essential oils and medications.

By purchasing any Lio product, you are agreeing to the Lio Terms of Service.

CUSTOMER CARE

Please take the time to familiarize yourself with the essential oils you are using in your Lio and use them at your discretion and risk.

At Lio, we are not medical professionals, and we do not make any health claims or guarantees regarding our product. If you have any doubts, we recommend consulting with your physician or a qualified healthcare professional.

By purchasing this product, you acknowledge that Lio is not responsible for your health-related decisions or any harm, damage, or liability resulting from the use of Lio products.

Statements made on this website have not been evaluated by the FDA. Our products and the information provided are not intended to diagnose, treat, cure, or prevent any disease. If you are currently on medication, please DO NOT DISCONTINUE it.

 

PRIVACY STATEMENT

SECTION 1 - HOW DO WE USE YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide, including your name, address, and email address.

While browsing our store, we also automatically receive your computer's internet protocol (IP) address to help us understand your browser and operating system.

Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you implicitly consent to us collecting your information solely for that specific purpose only.

If we require your personal information for secondary purposes like marketing, we will either directly request your express consent or provide an opportunity for you to decline.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time. To do so, please contact us at support@breathelio.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). We retain your purchase transaction data only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

In cases where your information is suspected or flagged for fraud, we may request additional personal information to verify your order information and/or payment details.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will collect, use, and disclose your information only to the extent required for them to perform the services they provide us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide them for purchase-related transactions.

For these providers, we recommend that you review their privacy policies to understand how they handle your personal information.

It's important to note that some providers may be located in or have facilities in a different jurisdiction than either you or us. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may redirect you to other sites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy statements.

SECTION 6 - SECURITY

To safeguard your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access, misuse, disclosure, alteration, or destruction.

When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards that are generally accepted.

SECTION 7 - AGE OF CONSENT

By using this site, you affirm that you are either of the legal age of majority in your state or province of residence, or that you have reached the legal age of majority in your state or province of residence and have granted us permission to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time; therefore, we encourage you to review it regularly. Any alterations or clarifications will become effective immediately upon their publication on our website. In the event of substantial changes to this policy, we will notify you here to ensure that you are informed about the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store undergoes acquisition or merges with another company, your information may be transferred to the new owners to enable us to continue providing products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply seek more information, please contact our Privacy Compliance Officer at support@breathelio.com via email. 

PAYMENT METHODS

• Credit / Debit Cards
• PAYPAL
• Ideal
• Sofort
• Bancontact
• Apple Pay
• Google Pay